Customer Support
Welcome to the Pacific Crest Corporation Technical Assistance Center. We are available to answer your questions regarding the operation of our products with your GPS system.
Service Center Directory:
North America, South America, Canada and Asia
Pacific Crest Corporation
510 DeGuigne Drive
Sunnyvale, CA 94085
USA
Telephone: (800) 795-1001 or (408) 481-8070![]()
Fax: (408) 481-8984
For Technical Support:
For RMA Support:
Accepted radios for repair: All radios except for RFM radios.
Hours of Operation: 7 am to 4 pm Pacific Time
(After hours leave a message, fax or e-mail, and we will get right back to you the following business day.)
Europe, Middle East and Africa
HR Telecom – a Pacific Crest Corporation Authorized Service Center
Celsiusstraat 30
1704 RW Heerhugowaard
Netherlands
Telephone: +31 (0)725 723 006
E-Mail:
Accepted radios for repair: All radios except for RFM and TM32 radios
China (only)
Trimble Electronic Products (Shanghai) Co., Ltd
Attn: Richard Li
311 Fute (M) Rd,
Wai Gao Qiao Free Trade Zone,
Pudong, Shanghai China 200131

Notify Party: Pacific Crest (please be sure to include this on your shipping label)
Telephone: +86 21 5046 1043
E-Mail:
Accepted radios for repair: All radios except for RFM and TM32 radios
For more information about our products, check out the Application Notes issued recently by Pacific Crest Corporation.
Check the Frequently Asked Questions we have posted, you could find an answer to your question immediately!
If you need Firmware and Software Upgrades, we have the current versions available for you to download immediately.
If you would like to register your recent purchase, simply fill out the Product Registration Form and submit it.
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